After integration of Alloka call tracking and your CRM you receive a power to track all steps of acquisition process, starting with click, through web site journey and a call, and to a purchase
Integration with third party analytical tools lets you to combine their data with data of call tracking. That gives you extra insights about visitors and helps to sell more.
Chat dialogue is the same inquiry as a phone call and it is important to track them along with inbound calls and message. Activate popular chats integrations and track the whole request pattern